SHIPPING AND RETURNS

Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Your CBD Store Chardon ships to addresses within the U.S., U.S. Territories, and does not ship outside of the US. Your CBD Store Chardon is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Your CBD Store Chardon is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Return & Exchange Policy

If:

A. Any product that arrives in a shipment that is broken or leaking.
B. Any product that arrives with damaged or incorrect labeling.
C. Any product that has defects that cannot be found with a visual inspection.
(i.e. non-functioning vape pens or batteries)

Then:

Contact us through the website, E-Mail, or phone with a list of damaged and/or missing product with photos showing Product Label, Lot# and Expiration date for damaged or incorrect product received. The quantity of damaged and/or missing product. The order number of the damaged and/or missing product originate.

Please note--Requests without order numbers cannot be processed.